Truck rental agency

A company with heart, great customer service and a can do and accommodating attitude. I had an unusual request for a friend so was unable to give the usual level of detail, and called Saturday for a job that coming Monday. The number got me straight to a very friendly gentleman that was willing to go out of his way to do what was needed. It was refreshing to call and speak directly to someone knowledgeable, friendly and flexible, without waiting on hold for a call centre rep that would have struggled with my out of the box request and timescales. I would give more than 5 stars if I could!!

I’ve hired a van a few times from M&S truck rental and both times they couldn’t have been any more helpful. I needed a van on the same day as I had been let down by a supplier. The prices are good, the vans are clean and Immaculate and the staff are great. I wouldn’t even think of going any where else for van hire. Fantastic company. Thanks again gents.

Booked weeks in advance for 9.30am. Was told at 9.15am that no chance of arrival before 12pm. Not helpful at such short notice, had to hire a van to move my things.Had used Carlos about three years ago, i recall he was 2 hours late then, but I naively gave him another chance. Never again!

Brilliantly professional, excellent service. Wish we'd have found them earlier.

Even though website provides details of 3 types of Van rentals 24/7, they don't actually do anything below 7.5t

Great people and support.

Absolute delight to work with. Always professional. I cannot recommend this company highly enough. Jo you are a star thank you

Otis came recommended via another hire company and they were excellent , great service with a great price . Well worth a visit .Many Thanks to all the staff at Otis.Mr A.

Top of the rangeService spot on .

Great bunch of guys. Very informative and helpful