Ophthalmologist

I would just like to thank Sarah and the team for an all round first class service, they delivered a very friendly and informative introduction to all aspects of the procedure and services optical express provides.

Really enjoyed my time at Optical Express and was made extremely welcome and at ease. I feel more informed and involved in my eye health than I have before. Love the I-scan data you receive afterwards. Terrific support to find frames that really suited me too, ones I would never have ordinarily selected to try on myself.

Due to my high prescription, I found that my glasses and/or contact lenses just were seemingly just not ideal for me any more. Also, with having the first signs of cataracts developing too, I decided to take my optician's recommendation to have a chat with Mr Nguyen. Mr Nguyen is a very likeable man who chatted with me about my ideas of what I hoped for after lens replacement surgery. Of course, I had apprehensions about this decision, but Mr Nguyen listened to me and we discussed what would be the likely outcome of the surgery. He certainly put my mind at ease.I opted for lenses which would give me the best distance vision, and was happy to accept that I'd still need reading glasses for close up work. This was my personal choice.The procedure was as explained, and Mr Nguyen talked me through the operation as it was happening which I found reassuring and helpful. There was no pain or even discomfort during the procedure for me and any worries I had about the operation were certainly not warranted.I had both of my eyes done on the same day, and had to wear clear eye-shields until the next morning, and then only at bedtime for a week. Eyedrops were given to me to use (along with a concise sheet of paper indicating the times of day to use them). I have worn contact lenses for 50 years and to finally see as well as with them, but without them, was really fantastic. Mr Nguyen is a man who I can recommend so very highly and I'm so happy, not only in choosing Mr Nguyen for the procedure, but also with the results too! Everything was first class from start to finish and if you're thinking of having eye surgery, then my experience with him is the reason I can recommend that you talk to him too!

I saw Mr Sundaram this morning ( 25/6/20)and was very impressed with him, he was friendly informative professional and answered all my questions, I cannot praise this gentleman enough. Highly recommended! Thank you

What an amazing experience! I can’t rate this facility highly enough. From the nurses, receptionists, consultants to Howard the gentleman who meets and greets. Top class and I am confident I am in good hands for my cataract surgery next week. I’ve no idea how it is so efficient but it is and I’m grateful.

The medical, administrative and resource-based rating for my review is known to the clinic. I hope that Newmedica (Gloucester and Head Office) will act on the information provided to save others with complex eye conditions from potential trauma. The stress and expense (met by the patient) of ongoing remedial treatment elsewhere to address poor outcomes could be prevented by Newmedica referring more complex patients to specialist clinics.If, however, Newmedica (Gloucester) decides to to treat another complex eye rather than refer the patient elsewhere, I hope the consultant I saw will counsel patients about the specific risks to their vision that certain premium lenses present - especially when the patient is referred for NHS treatment with a standard NHS lens and expected this - but is instead advised (inappropriately) that they need a premium lens.No patient should ever be told by a consultant (months after surgery) that he had ‘taken a risk’ with putting a particular type of premium lens in a patient’s eye - without ever having thought to advise the patient he was taking such risk(s) beforehand. Patients need to be fully informed of specific risks their eye(s) may face via a prescribed premium lens to prepare them for unexpected outcomes.. Not to do so creates significant stress and uncertainty for the patient in the event of post-op reduced visual acuity..Patients also need factual and honest reporting in their records when previous vision is a long way from being restored by cataract surgery. An investigation and appropriate scans to try to identify the problem should be standard practice.The necessary scans were not available at the Newmedica Gloucester clinic - and the standard pre-op ones were operated by an unsupervised trainee in my case.Thankfully my second cataract occurred outside the pandemic and I am able to receive treatment in an NHS eye hospital that is suitably and extensively resourced for my eye condition. I will not be trusting private eye clinics again after undeclared conflicts of interest in my referrals hindered my opportunities for appropriate eye care both pre-operatively and post-operatively.

4 years ago, I came for a laser eye surgery consultation and then bottled - 12 months ago I made the decision to get it done, getting the procedure completed 3 months later. All the staff are very professional, diligent and not pushy, they answer questions and are really open. I couldn’t be happier with my vision - I would recommend Optegra to my nearest and dearest. Very satisfied

Visited this optician for the first-time end of last year for an eye test and then new glasses. I found the staff very helpful and the shop looks very modern and seems to have all the latest eye testing equipment. I received my new glasses within a short time and with which I am very pleased. Will definitely be using them again

My sincere thanks to Mr Tanner and his team for restoring my eyesight. The diagnosis was thorough, and the remedial treatment clearly explained. The cataract operation is truly miraculous, with minimal discomfort, and I experienced improvements within hours. I was treated with care and respect at all times by a highly professional team.

Amazing service, the AccuVision Solihull team put me at ease right from my first consultation and I knew they were the right place for me to undergo laser surgery with. I can’t thank AccuVision enough for giving me the gift of seeing clearly again! Highly recommend.